CRIV BLOG

Conference call took place on December 2 at 11:00 AM EST.

Participants:

• Deborah Heller – CRIV Thomson Reuters Liaison
• Vani Ungapen – AALL Executive Director
• Karen Selden – AALL CRIV Board Liaison
• Kim Hurley – Information Management Advisor at Thomson Reuters
• Rachel Torgerson – Customer Success Strategist at Thomson Reuters
• Rachel Beithon, Product Developer, Litigation Analytics
• Rebecca Ditsch, Manager, Product Development, Westlaw Today
• Craig Vaughn, Senior Product Manager, Practical Law

Agenda:

• Practical Law’s new Health Care Service
  • Developed and maintained by a team with decades of experience in the health law field.
  • Includes 6 topics at launch:
    • Clinical Trials and Research
    • Fraud, Abuse, and Compliance
    • Health Care Entity Formation and Governance
    • Patient Privacy and Security
    • Payment and Reimbursement
    • General Healthcare
  • Includes State Q&A resources, although not all states are available at launch. Information includes:
    • Data Breach Notification Laws
    • Fraud and Abuse Laws
    • Non-Physician Practitioners
  • Includes Multi-State Charts:
    • Physician Licensing Requirements
    • Consent to be Treated
    • Telehealth Requirements for Private Payers
• Westlaw Edge Litigation Analytics Enhancement
  • Several updates throughout 2020:
    • Interface
    • Active judges pages
    • Additions to Case Type such as public health emergency cases and police conduct
    • Filter to remove MDL cases by default
    • Attorney Finder
      • Search by name and expertise
      • Allows filtering by case type, court, judge, etc.
      • Defaults to motions for summary judgment, but can be adjusted.
      • Allows for comparison
    • Updated Case Type Taxonomy to make materials easier to find and more cohesive
    • Added Damages for Federal District Courts
      • Available from the Courts page
      • Includes civil dockets
      • Data coming from dockets with monetary awards and/or attorney fees or litigation costs. Only dockets where all damages could be determined with sufficient confidence are included
      • Coverage begins from January 1, 2000
      • Coverage varies by jurisdiction
      • Includes a distribution chart with ranges of award in terms of percentage of dockets included
      • Provides a median award amount
      • Monetary awards and attorney fees and costs are separated
• Westlaw Today, new TR legal news platform, powered by Reuters
  • Accessible in two ways:
    • Via Westlaw Edge or Westlaw Classic using the product picker
    • Directly at today.westlaw.com
  • Includes 30 different practice areas
  • Content comes from several different providers
  • Reuters hired 14 new legal journalists who will contribute to the platform, two of which were recently hired for the service
  • Allows users to submit an article idea via a widget on the homepage
    • Everything is vetted, but this allows for dialogue between the publication and potential authors
  • Provides list of trending companies and law firms derived from recent legal news stories
  • Provides RSS feed delivery
  • For readers with Westlaw Edge, you can click through to the analytics page for attorneys and judges. For users without Westlaw Edge, you will see the person’s profile page
  • Daily Email alerts go out at 8:00 AM ET
    • You can customize alerts to get any or all of the practice areas
    • Alerts can be combined into a single email
    • You can also follow a company in the news
  • The Daily Docket is a Reuters and Westlaw newsletter, which is free and does not require purchase of a TR product
    • Provides a round-up of what is happening (latest news on the courts, lawyers, and legal profession)
  • There are periodic breaking news alerts
• Updates to Billing
  • Improved communication of billing
    • Also providing electronic invoicing
    • PDF is included in the notice sent out rather than requiring users to follow a link
  • New sale invoice and debit invoice redesign released in May
  • New subscription invoice, monthly account summary, credit note, and pro forma invoices released in September
    • Easier to find the amount due and due dates
    • Clearly displays any payments received
    • Credit notes highlight the amount of a credit and that payment is not required
    • Hyperlinks throughout the document
    • The Monthly Account Statement displays the cleared charges for the previous month as well as any open balance as of the date of the invoice
    • Box at the top displays information about amounts due and due dates
  • Redesign of online invoices coming in Q2 of 2021