CCH Replacement Pages & Reports

Responding to an inquiry from an AALL member about the demise of the CCH Replacement Pages & Reports tool, Linda Lev-Dunton, Manager, Librarian Relations, Wolters Kluwer Law and Business, explained the decision to remove the service in the following e-mail:

The CCH Replacement Pages & Reports tool has been retired as it was not sustainable. The tool was designed for a specific print on demand printer in the Peterson office that ceased to operate and was not viable to fix. We recently moved production and fulfillment to an outside vendor, but determined it was a faster turnaround for customers if they contacted Customer Service (CS) directly with their request for the replacements. CS is able to place the replacement pages order directly with the vendor and turn it around in just a few days.

The long term goal is to replace the tool, but this will not be in the immediate future. We are currently gathering requirements to upgrade MyAccount and our other customer self service capabilities, and this item is on our requirement list.

Customers can contact us via phone, email ticket or chat to request a replacement. CS will also go the extra distance to look for root cause as to why the customer may have not received the original and see if we can correct the issue from happening again.

Thanks to Linda Lev-Dunton for her response.

The Future of Legal Publishing

There was a very interesting post this week on Slaw, Canada’s online legal magazine. For a discussion on trends in legal and professional publishing see Robert McKay, The Future of Legal Publishing.

Margie Maes
AALL Vendor Liaison
mmaes@aall.org

“Beyond Beall’s List: Better Understanding Predatory Publishers”

Of possible interest:

http://crln.acrl.org/content/76/3/132.full

Margie Maes
AALL Vendor Liaison
mmaes@aall.org

Best Practices in Acquiring, Interpreting, and Applying Usage Statistics

NISO/NASIG Joint Webinar: Playing the Numbers: Best Practices in Acquiring, Interpreting, and Applying Usage Statistics

Date: May 21, 2014

Time: 1:00 p.m. – 2:30 p.m. (Eastern Time)

Event webpage: http://www.niso.org/news/events/2014/nasig/

==============================================================================

ABOUT THE WEBINAR

In a time of shrinking budgets and growing reliance on electronic resources, the collection and analysis of usage statistics has become a staple of the library world. But while usage statistics may be ubiquitous, many librarians still struggle with the best methods of interpreting the data. The ability to effectively understand and apply usage data is an important skill for librarians to master as they attempt to analyze their collections and justify their expenses to administrations.

This webinar, jointly presented by NISO and NASIG, will highlight the ins and outs of COUNTER, as well as discuss the process of analyzing the data once harvested.

TOPICS AND SPEAKERS

· COUNTER Update: Release 4 of the COUNTER Code of Practice for e-Resources – Peter Shepherd, Project Director, COUNTER

· Integrating COUNTER Statistics within the Information Workflow – Oliver Pesch, Chief Product Strategist and Senior Vice President, EBSCO Information Services

· Usage in the Eye of the Beholder: Developing Academic Library Usage Reports that Meet the Needs of Your Institution – Jill Emery, Collection Development Librarian, Portland State University Library

REGISTRATION

Registration is per site (access for one computer) and closes at 12:00 pm Eastern on May 21, 2014 (the day of the webinar). Discounts are available for NISO and NASIG members and students. NISO Library Standards Alliance (LSA) members receive one free connection as part of membership and do not need to register. (The LSA member webinar contact will automatically receive the login information. Members are listed here: http://www.niso.org/about/roster/#library_standards_alliance. If you would like to become an LSA member and receive the entire year’s webinars as part of membership, information on joining is listed here: http://www.niso.org/about/join/alliance/) All webinar registrants and LSA webinar contacts receive access to the recorded version for one year.

Visit the event webpage to register and for more information: http://www.niso.org/news/events/2014/nasig/

COUNTER Articles

The COUNTER Code of Practice for Articles (COUNTER Articles) is now published on the COUNTER website at:http://www.projectcounter.org/counterarticles.html . This new Code of Practice responds to the growing demand for article-level metrics and has been developed as a result of the PIRUS (Publisher and Institutional Repository Usage Statistics) project. COUNTER Articles provides a COUNTER-compliant standard for the recording, consolidation and reporting of usage at the individual article level of journal articles hosted by Publishers, Aggregators, Institutional Repositories and Subject Repositories.

COUNTER Articles builds on the COUNTER Code of Practice for e-Resources and COUNTER will be responsible for its development, ongoing management and implementation. To have usage statistics and reports designated COUNTER-Articles compliant vendors and services will have to provide usage statistics that conform to this Code of Practice. Vendors that are already COUNTER-compliant will find it relatively straightforward to conform to the COUNTER Articles standard. In addition to what is already provided for COUNTER, the key additional metadata requirement for COUNTER Articles- compliance will be the article DOI, which allows usage to be recorded, reported and consolidated unambiguously for each journal article.

COUNTER Articles provides a standard that enables any organization hosting journal articles to report in a credible, consistent and compatible way the usage of these articles to authors, their institutions and their funding organizations. It also enables vendors to consolidate usage of articles on different platforms into a global usage total.

For more information, please contact Peter Shepher, Director – COUNTER, pshepherd@projectCounter.org

 

Margaret K. Maes 
AALL Vendor Liaison 
mmaes@aall.org

Florida Attorney General agreement

The Florida Attorney General’s office has announced a settlement with West Publishing and Thomson Reuters Tax and Accounting over issues related to negative option plans.

See http://www.myfloridalegal.com/newsrel.nsf/newsreleases/C84C04C72FEAAF4E85257C750074AC83 for the press release and a link to the agreement.

This is the Attorney General’s Office’s third settlement with a large legal publishing company. Earlier agreements were reached with Matthew Bender and Company, Inc. in April 2009, and CCH in February 2013.

Margie Maes, AALL Vendor Liaison

New vendor relations tools

Spring is a time of progress and growth, and we’ve made a lot of headway on the vendor relations front in recent months.

The work of the Library Procurement Process Improvements Task Force came to fruition in April when the Executive Board adopted the Procurement Toolkit and Code of Best Practices For Licensing Electronic Resources. In addition to the Code of Best Practices with commentary, the toolkit includes a procurement process checklist, a licensing checklist, resources for licensing terms and definitions, resources for sample clauses and model license agreements, and a bibliography on licensing and procurement of electronic resources. A print version of the toolkit is being prepared and will be available soon.

The Executive Board also has approved a new Vendor Relations Policy, which directs the Association’s advocacy efforts on issues related to legal publishing and legal publishers. The policy provides guidance for me, the Committee on Relations with Information Vendors, and other AALL entities that interact with legal publishers and monitor issues relating to legal publishing. The policy includes a list of issues that are supported by AALL’s Government Information Policy, links to other policies that support vendor relations activities, and a list of additional issues that have been identified for advocacy with legal publishers.

In combination with the Third Edition of the Guide to Fair Business Practices for Legal Publishers, approved in November 2012, these documents provide a framework for vendor relations advocacy as well as new resources that law librarians can use in their communications with legal publishers.

For more information on AALL’s vendor relations activities, see our Updates on AALLNET.

Margaret K. Maes
AALL Vendor Liaison
mmaes@aall.org
312-802-1776