A Message from the Chair: LexisNexis eBook Talks

Earlier this week, members of CRIV spoke with Cindy Spohr, Deana Sparling, and Silvian Rosario from LexisNexis to further discuss the change in format to eBooks/eNewsletters and invoicing.  CRIV would like to thank LexisNexis for taking the time to talk about these issues.  LexisNexis will be posting an official response to the questions covered during this call, and we will post the response to the CRIV Blog as well as sending it out through our listserv liaisons. 

Additionally, LexisNexis has a few upcoming Lunch & Learn events available for AALL members local to the areas listed where you can learn more about this process.  CRIV will be posting training sessions related to the eBook process and Digital Libraries as they become available.

All Lunch & Learn sessions are 11:45am-1:15pm.  

Chicago:  Thursday, 4/25, LexisNexis, 70 W Madison, Suite 2200, Chicago, IL 60602.  RSVP to Bridget MacMillan at bridget.macmillan@lexisnexis.com

 

Atlanta:  Thursday, 5/1, Offices of Troutman Sanders, Bank of America Building. 600 Peachtree Street, Suite 5200 Atlanta, GA 30308.  RSVP to Mary Reusch at mary.reusch@lexisnexis.com

 

New York:  Wednesday, May 22, LexisNexis, 125 Park Avenue, 24th Floor, New York, NY 10017.  RSVP to Gayle Lynn-Nelson at gayle.lynn-nelson@lexisnexis.com

Thank you,
Michelle Cosby, CRIV Chair

A Message from the Chair: LexisNexis “ACTION REQUIRED TO CONTINUE YOUR SUBSCRIPTION”

I just wanted to let the AALL Community know that though CRIV has currently been silent on the above issue, we are actively working on it as well as a few other issues of concern that have come about due to the e-format changes.  CRIV has a phone conference scheduled with Lexis next week and we plan to post information by the end of this month or early next month.  If any other issues arise, please remember that you can request assistance by filling out our online form, or by sending me an email at mcosby@nccu.edu

Best,

Michelle Cosby, CRIV Chair

LexisNexis eBook Response – Posted on Behalf of LexisNexis

This message is posted from CRIV on behalf of LexisNexis with regards to eBooks.

LexisNexis® would like to thank Michelle Cosby and CRIV for the opportunity to speak with its members regarding eBooks.  The questions discussed during the call were those identified by CRIV as the ones most frequently asked by the members.  Both the questions and answers to them follow.

For answers to questions not discussed during the call, we recommend you visit http://www.lexisnexis.com/ebooks/ , where you can access current lists of electronic titles, view an eBook demonstration, and review Frequently Asked Questions.  Additionally, you may find answers to your questions in the terms and conditions (the “Electronic Publications Master Agreement”) related to eBooks (as well as CDs, DVDs, PDFs, flash drives or other offline publications distributed electronically by LN) located at http://lexisnexis.com/terms/bender/masteragreement/.  We also welcome your questions and suggestions by phone at 800.833.9844 or email ebooks@lexisnexis.com

LexisNexis recognizes the important role technology plays in workplace productivity, and our goal is to provide legal professionals effective and efficient research tools, accessible whenever and wherever they need them.  Today’s practitioners are using tablets, smart phones and laptops, and want to incorporate eBooks into their everyday work.

With this in mind, we began our eBook journey in 2009, relying on customer input and feedback to help shape our product strategy and direction.  For example, we heard from our customers that they wanted to be able to choose their own mobile device; as such, we developed our eBooks using the two industry standard file types (epub and mobi), leaving device preference and choice to our customers.  In addition, we heard customers say the eBook needed to mirror the print book as closely as possible to support ease of use and format transition, so we designed our eBooks with this in mind.  We also provide valuable citation links to our Lexis Advance® research system for enhanced understanding of in-depth content.

As knowledge of our eBook collection grew, we began receiving feedback that while individual eBook purchases may be suitable for individual practitioners, librarians need to have greater supervision of collection purchases, lending restrictions, and other important library management issues.  We also heard clearly the imperative that any solution provided should be publisher agnostic, allowing librarians to mirror their print collection in digital format. 

For these reasons, we now offer LexisNexis® Digital Library.  As a part of the LexisNexis Digital Library, LexisNexis is an authorized reseller of the OverDrive® application platform.  Overdrive is a leader in the distribution of eBooks and digital content to public schools and libraries.  The innovative LexisNexis Digital Library offers legal professionals access to a large collection of authoritative legal eBook content on all major mobile devices and desktop platforms. It also enables organizations to share individual eBook titles among multiple users, purchase eBooks centrally and manage their library more efficiently.

eBook Info Site:

1) When will the helpful website be going up?  How will you inform customers when it is available?

This website is available now!  At http://www.lexisnexis.com/ebooks/resources you can access current lists of electronic titles, view an eBook demonstration, and review Frequently Asked Questions.  We also welcome your questions and suggestions by phone at 800.833.9844 or email ebooks@lexisnexis.com.

Information on this website’s availability was communicated in the January edition of the LexisNexis® Information Professional Update, and in the LexisNexis® InfoPro Weekly beginning January 17. We will continue to include reminders on it in certain relevant communications to information professionals throughout the year.

eBook Availability and Content:

2) Is it possible for an eBook to be downloaded to a library computer and be IP authenticated?   If not, will different pricing be available so that a library does not have to participate in eBooks? 

In order to ensure we understand and deliver on your desired user experience, we recommend that you contact your Account Representative or our Customer Service organization to discuss this question further.

3) What hardware is needed to read the eBooks?

 We publish our eBooks in .epub and .mobi formats.  As such, our eBooks are compatible with hardware and software that supports those formats – Mac® and PC laptops, Apple® iPad®, Android® devices, Barnes and Noble NOOK®, Amazon® Kindle®, Sony® Reader and others.  Helpful tips for e-reading applications and software are available at http://www.lexisnexis.com/ebooks/.

4) Will patrons have to go to your website to download the eBook?  Will they have to again after an initial download?

You may choose to download an eBook from the LexisNexis® Download Center to a library computer for patrons to access on that computer, pursuant to the Electronic Publications Master Agreement (referenced above). If you need access that is not provided for in the terms in the Electronic Publications Master Agreement, then please contact your Account Representative to see what agreement can be negotiated for that particular publication.

Cataloging/Circulation/Access:

5) What cataloging pieces will be required to describe the eBook? Does it go on the record with the print book?

LexisNexis Digital Library offers high quality, full-text bibliographic records enhanced for eBook catalog holdings.  The OCLC-MARC records include catalog data that is specific to digital media.

LexisNexis eBooks have a unique record versus the print version as the eBooks have unique ISBNs.  This will allow your patrons to more easily find their preferred format.

6) Do we need to adopt the OverDrive program?

No, you are certainly welcome to evaluate other solutions. 

If you are interested in hearing more about the LexisNexis Digital Library, please contact your Account Representative. 

7) What if the library OPAC is not compatible with OverDrive?

We anticipate few compatibility issues, if any, as the communications protocol that OverDrive employs is SIP2, a widely accepted industry standard. The other option available is LDAP, which is also an industry standard.

Should you require certain advanced functionalities, there may be additional OPAC modules required.  We are happy to discuss these with you as you consider implementation.  However it is important to note that an OPAC is not required for implementation of the LexisNexis Digital Library.

8) Does the licensing agreement cause any problems with lending to other libraries?

As with our CD-ROM licenses, our eBook licenses do not permit interlibrary loans.  For more information, please see section 1.3 of the Electronic Publications Master Agreement (referenced above).

9) There has also been concern that eBooks will force libraries to circulate materials that they don’t usually circulate.

LexisNexis Digital Library does not offer “library-only” circulation capabilities comparable in the print world to not allowing reference desk materials to be checked out, for example.  However, in the LexisNexis Digital Library, you can set the lending period for a short time such as a few days. 

Newsletter/Bender.com:

10) Are there plans to make searchable archiving available since these will no longer be available in print?

You can easily archive your older eBooks as your receive current editions, if such archival practices are in accordance with the Electronic Publications Master Agreement (referenced above).   As newer eBook versions will carry the same file name, you can simply rename the old edition file. With respect to eNewsletters, each new issue is being given a new file name, so you can save them without overwriting. 

11) Can I search across LexisNexis eBooks maintained on one device, or within a LexisNexis Digital Library, in a way that is similar to Folio functionality for CD libraries? 

If there is functionality in your e-reader software allowing such searching and the Digital Rights Management for the particular publication allows such searching, then it may be possible.  However, without those conditions, searching is limited to a single title at this time.  We continue to develop and work on CD library migration plans and features.

12) Setting up an account and getting the log-in credentials is time consuming.

We are working to streamline the process. 

13) Concern about passing cost on to the consumer since they will have to print the newsletters to circulate.

While there are costs associated with printing a copy upon receipt, electronic  delivery offers benefits that we believe outweigh the costs for our customers, including shorter delivery time and lower storage costs

General:

14) Will a list of publications that are changing from print/print with CD/CD only to eBook/digital/PDF only be made available?

 See information regarding our eBooks website above.

ProQuest Buys EBL, Plans to Merge it with Ebrary

ProQuest emailed customers an announcement that it is purchasing EBook Library (“EBL”). The company plans on combining EBL with ebrary, the ebook platform ProQuest purchased two years ago. The announcement’s text is reproduced below. 

Dear Customer,

ProQuest is pleased to announce that on January 18, 2013 we signed a definitive agreement to acquire Ebook Library (EBL), which will significantly expand our e-book delivery and aggregation capabilities to libraries globally. Since 2004, EBL has earned a reputation as an innovator in the library market by developing a first-rate user experience, deploying creative business models for e-books, and providing librarian-friendly workflow support. The acquisition of EBL will further ProQuest’s goal of enabling researchers to seamlessly discover content across multiple formats including books, journals, dissertations, newspapers, and video.

ProQuest established our e-book presence in January 2011 by acquiring ebrary, a leading aggregator offering an unmatched content selection, award winning e-book subscription collection, and highly scalable platform technology. By combining the complementary strengths of EBL and ebrary, we intend to create the best possible research experience, connecting e-books with the vast array of other content and services offered by ProQuest.

Kari Paulson, President of EBL, will be joining ProQuest and will manage the combined e-book business unit. She will lead the effort to integrate the best of ebrary and EBL onto a single platform. Kari will report to Kevin Sayar, Senior Vice President of Workflow Solutions. In addition, Kari’s current team will be joining ProQuest and will play a critical role in the smooth transition to a single platform.            

At this time, no action is necessary on your part. You should continue working with the appropriate EBL and/or ProQuest sales representative and ordering e-books on your EBL and/or ebrary platform(s). Order fulfillment will not be disrupted. As we move forward, we will communicate with you regularly and inform you well ahead of any changes. After closing, platform convergence will begin behind the scenes, starting with the creation of a unified content management system, which will streamline delivery of e-books to both platforms. Next, financial systems will be merged to consolidate invoicing for direct customers. The final stage will be the convergence of patron and librarian interfaces into a single, optimized user experience.

In the meantime, if you have questions or need more information, please contact your sales representative or review our FAQ.

We very much look forward to delivering this best-of-breed e-book solution and, as always, appreciate your continued input and support.

Best regards,

Kurt Sanford
CEO, ProQuest

CRIV Conference Call with LexisNexis on eBook Plans

I would like to thank Cindy Spohr and LexisNexis for taking the time to speak with CRIV regarding their eBook plans.  

CRIV submitted the majority of questions received by AALL members.  Some questions may not appear word for word in the list below, but CRIV tried to convey the essence of each question asked.  The excluded questions dealt with pricing details.  If you have follow up questions regarding your account, please contact your Lexis Representative. 

Below is the list of questions submitted to Lexis.  Lexis will make its own response to these questions, and CRIV will notify AALL members when that response is available.  In the meantime, Lexis has created a website that addresses some of the questions submitted by AALL Members available at http://www.lexisnexis.com/ebooks/resources/.  The eBooks FAQ is available at http://www.lexisnexis.com/ebooks/questions/.

Michelle Cosby, CRIV Chair

 

EBook Availability and Content:

-Is it possible for an eBook to be downloaded to a library computer and be IP authenticated? If not, will different pricing be available so that a library does not have to participate in eBooks? 

 

-Is the content on the eBook duplicative of the print book or will there be any unique content? Will there be something that explains the content of each eBook?

 

-Will companion eBooks expire at the end of a subscription period, or will LexisNexis customers be able to retain use unless and until they renew a subscription at any time after the expiration?

 

-What hardware is needed to read the e-books? Computer, Nook, Kindle, IPad?

 

-Will patrons have to go to your website to download the book?  Will they have to again after an initial download?

 

Cataloging/Circulation/Access:

-How do we check out an eBook?

 

-Does having the eBook limit circulation abilities?  The CD could circulate to multiple patrons indefinitely.  Some of the eBooks say the code is good for a limited time.

 

What cataloging pieces will be required to describe the e-book? Does it go on the record with the print book?

 

-Do we need to adopt the Overdrive program?

 

-What if the library OPAC is not compatible with Overdrive?

 

-Will eBooks remain in the Lexis Download center?

 

-Will there be a way to allow multiple users to access an eBook at a time?  What if the library subscribes to the title on Lexis.com?

 

 -How will library customers authorize credential users of single-use licenses?

 

-Does the licensing agreement cause any problems with lending to other libraries?

 

-There has also been concern that eBooks will force libraries to circulate materials that they don’t usually circulate.

 

Newsletter/Bender.com:

Are their plans to make searchable archiving available since these will no longer be available in print?

 

-Setting up an account and getting the log-in credentials is time consuming.

 

-Accessing the newsletter from the account requires additional in-house IT support (java plug-ins/disabling script).  Are these one-time changes or every time a newsletter is accessed?

 

-Is it possible for the email alerting customers the newsletter is available to go to multiple email addresses?  There is concern that the newsletter comes out when someone is on leave for an extended amount of time.

 

-Concern about passing cost on to the consumer since they will have to print the newsletters to circulate.

 

-For customers that signed the multi-year agreement for the newsletters, will they have the option of maintaining the same format they agreed to in the contract for the duration of the contract’s term?

 

General:

-When will the helpful website be going up?  How will you inform customers when it is available?

 

-Will a list of publications that are changing from print/print with CD/CD only to eBook/digital/PDF only be made available?

 

-A few academic law librarians have said they have no problem with anything.

 

-The format changes are beneficial to individual customers, but not for libraries as a whole.

 

-Is eBook limited to searching one volume at a time?  Folio allows you to search across multiple treatises.

 

-Can an eBook be place on a library intra-net like SharePoint?

 

– If the eBook is downloaded via Overdrive, do the internal links still go to the Lexis database?

 

-Will LexisNexis clearly and conspicuously identify the last date (month and year) when it has updated any sections of an eBook companion as well as any changes that were made?

 

-Has LexisNexis completed beta testing to ensure the advertised features of the companion eBooks work as advertised?

 

 -What training, if any, does LexisNexis anticipate customers will need to use the companion eBook? Will LexisNexis provide training?

 

-What are the terms of single-use and multiple-use licenses, and why were these not submitted to customers in writing at the time Lexis announced the migration?

 

– In the terms of the annual contracts does LexisNexis has reserved the right to change “companion” formats unilaterally?

 

 -What kinds of confidentiality restrictions, if any, will Lexis add to customer licensing of companion eBooks?

 

 -Will LexisNexis track credentialed use of companion eBooks when evaluating pricing for subscription renewals?

 

 -Why did LexisNexis decide not to seek customer consent in advance, as recommended under Principle 3.1 of the AALL Guide to Fair Business Practices?

 

 -Did LexisNexis anticipate the migration by the time subscribing customers were renewing their subscriptions to the affected titles in 2012? If it did, why did it not notify these customers of the pending change at the time of renewal, as recommended under the “format-change-notice” provision of Principle 2.2(e) of the AALL Guide to Fair Business Practices?

 

-Will LexisNexis notify subscribers of an option to cancel affected, “standing order” subscriptions, and claim any applicable, pro-rated reimbursement, if the subscribers find that they do not want or cannot use the eBook supplements? 

LexisNexis and e-books Follow Up

CRIV will be having a conference call next month with LexisNexis Representatives to further discuss librarian concerns revolving around the change to the e-book format.  If you have additional questions that you would like to ask regarding this change, please email your questions to Michelle Cosby at mcosby@nccu.edu by Friday January 4, 2013.  I will compile a list of questions and the answers will be posted shortly after the call.  Please check back to CRIV Blog or watch your listservs for this information.

Michelle Cosby, CRIV Chair

Fastcase Advance Sheets

Fastcase Advance Sheets are now available on Android, iPad, Kindle, and Nook.  According to the Fastcase blog, Advance sheets will be available monthly and should replace the need for having to look at opinions in print.

For more information on Fastcase Advance Sheets, visit their blog at http://www.fastcase.com/fastcase-ebooks-advance-sheets/ or http://www.fastcase.com/ebooks/.