Review-it: Yelp for Law Libraries

Have you heard of Review-it? Review-it won the 2021 AALL Innovation Showcase in three categories: government, law firm, and law school.

Lindsey Carpino, Legal Content Services Supervisor at BakerHostetler, and Annie Mentkowski, Agency Librarian with the United States Railroad Retirement Board Library, submitted the idea.

As a person who works in collections, I think this product looks fantastic! It is a crowd-sourced review tool that is similar to Yelp. It allows customers to provide anonymous feedback, both positive and negative.

There is an analytics dashboard that allows users to filter by vendor, constituency size (firm size/law school size), legal area (transactional, litigation, or general), or content type (case law, ebook, news/alert services). Users can rate based on satisfaction, customer service, ease of use, and cost.

At some point, the creators foresee having a subscription service add-on where subscribers would also receive quarterly or year-end reports and access to more data. They would also like to add more search and filter features and are hoping to hire a web developer soon to take the website to the next level.

The product is still being beta-tested but Lindsey and Annie plan to officially launch in the spring. Watch for an email!

To learn more, check out the LawSites blog post by Bob Ambrogi.