Vendor Relations

  • Resources for Negotiating Privacy in Vendor Contracts

    Author: Rebecca Mattson, Director of Operations and Scholarship, Montague Law Library, Penn State Dickinson Law Librarians have always been concerned with protecting patron privacy. It is a tenet of librarianship and part of the American Library Association’s Library Bill of Rights. As libraries have moved away from print resources in favor of electronic, it’s important… Continue reading


  • Request for Assistance: Westlaw My Accounts

    Author: Becky Mattson, Director of Operations and Scholarship and Professor of Legal Research, Penn State Dickinson Law CRIV received a Request for Assistance regarding recent changes in the Westlaw My Accounts page. The requesting librarian noted that information about managed accounts and locations was missing in My Accounts after a recent update.   CRIV reached out to Thomson Reuters for assistance and… Continue reading

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  • Update on Recent Changes to the Thomson Reuters Westlaw Homepage

    Ashley Newton, CRIV Chair, Acquisitions and Metadata Librarian, University of California – Irvine This post provides an update regarding recent changes to the Thomson Reuters Westlaw homepage. Approximately two weeks ago, Thomson Reuters implemented changes that included removing certain content types and placing an “AI Deep Research” section more prominently on the homepage. Following the… Continue reading


  • Succession Planning in Library-Vendor Relationships

    Author: Laurel Moran, Assistant Director, San Diego Law Library Recently, I attended an excellent online seminar sponsored by the AALL Library Systems & Resource Discovery Special Interest Section (LSRD-SIS). This webinar was titled, “Getting the Information You Need from Vendors: A Panel Discussion.1 The speakers focused quite a bit on documenting vendor communications. This resonates… Continue reading

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  • Behind the Exhibit Hall Table with Practising Law Institute

    We’re hearing from Alexa Robertson from the Practising Law Institute about what it’s like on the other side of the exhibit hall table. We’ll be discussing how PLI prepares for conferences, their experience once there, and other insider info AALL members will be interested to know. Continue reading

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