CRIV General
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Request for Assistance: Thomson Reuters CoCounsel AI Assistant
Author: Rebecca Mattson, Director of Operations & Scholarship, Montague Law Library, Penn State Dickinson Law CRIV received a request for assistance asking for more information on the Westlaw user experience now that CoCounsel AI Assistant has been removed. We received the following response. Continue reading
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Resources for Negotiating Privacy in Vendor Contracts
Author: Rebecca Mattson, Director of Operations and Scholarship, Montague Law Library, Penn State Dickinson Law Librarians have always been concerned with protecting patron privacy. It is a tenet of librarianship and part of the American Library Association’s Library Bill of Rights. As libraries have moved away from print resources in favor of electronic, it’s important… Continue reading
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Request for Assistance: Westlaw My Accounts
Author: Becky Mattson, Director of Operations and Scholarship and Professor of Legal Research, Penn State Dickinson Law CRIV received a Request for Assistance regarding recent changes in the Westlaw My Accounts page. The requesting librarian noted that information about managed accounts and locations was missing in My Accounts after a recent update. CRIV reached out to Thomson Reuters for assistance and… Continue reading
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Update on Recent Changes to the Thomson Reuters Westlaw Homepage
Author: Ashley Newton, CRIV Chair, Acquisitions and Metadata Librarian, University of California – Irvine This post provides an update regarding recent changes to the Thomson Reuters Westlaw homepage. Approximately two weeks ago, Thomson Reuters implemented changes that included removing certain content types and placing an “AI Deep Research” section more prominently on the homepage. Following… Continue reading
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8 Vendor Relations-Related Reasons to Attend the 2026 AALL Annual Meeting
I have been considering the ways that I will make the most of the chance to learn more about information vendors and their offerings and to strengthen my approach to fostering open, constructive relationships with these providers. Here is a list. Continue reading
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