Request for Assistance
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CCH Replacement Pages & Reports
Responding to an inquiry from an AALL member about the demise of the CCH Replacement Pages & Reports tool, Linda Lev-Dunton, Manager, Librarian Relations, Wolters Kluwer Law and Business, explained the decision to remove the service in the following e-mail: The CCH Replacement Pages & Reports tool has been retired as it was not sustainable.… Continue reading
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CRIV Advocacy Request Update: Changes to Thomson Reuters web store
CRIV was approached by a member librarian of AALL who had concerns about changes made to the Thomson Reuters web store. CRIV spoke to Lori Hedstrom, National Manger of Librarian Relations for Thomson Reuters about this. Her response is below: The site has undergone a redesign which was completed in two phases – both of… Continue reading
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Request for Assistance: Wolters Kluwer Supplement Numbering
A County Librarian contacted CRIV after discovering the number of supplements for two Wolters Kluwer (former Aspen) titles Americans With Disabilities Act Handbook and Sexual Harassment in the Workplace. CRIV facilitated the discussion between the librarian and Wolters Kluwer. Thank you to Wolters Kluwer for addressing this question. Generally, our rule of thumb is that… Continue reading
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Request for Assistance: Update to Thomson Reuters Social Security Number Requirement for eSignature
In April, CRIV received a request from a firm librarian asking about the need to require social security numbers to eSign for a business transaction. CRIV would like to thank Anne Ellis for looking further into this issue. Below is Thomson Reuter’s response. Dear Michelle, Thank you for your email. In our online… Continue reading
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LexisNexis Response to April 2013 eBook Questions – Posted on Behalf of LexisNexis
Below is Lexis’ response to the questions posed during the mid-April phone conference with members of CRIV. CRIV would like to thank Cindy Spohr, Deana Sparling, and Silvian Rosario for taking the time to speak with CRIV and answer the questions below. If you have questions about how these responses will impact your library, please… Continue reading
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