Need Assistance From CRIV? Submit Your Request Online!

As you may already know, CRIV offers assistance with vendor-related issues to AALL members. AALL members who would like to make an official request for CRIV assistance are able to submit their requests using our form available at In addition to providing general information about the issue, members can upload supporting documents in the following formats:  Microsoft Word, Microsoft Excel, PDF, Text, and Word Perfect.

For more information and tips on Vendor Relations please visit

Sample Letters Available on CRIV Tools

CRIV Tools is a part of the AALL website and is a great source for those librarians that may need assistance navigating vendor relations.  For example, CRIV Tools offers Sample Letters on issues ranging from COUNTER Compliance to the Return of Unsolicited Materials.  Additionally, the Sample Letters page offers tips and suggestions for written communication with vendors.

Sample Cancellation Letter

Vendor news: LexisNexis aquires MLex

Press release:

Commentary from Dewey B and iBrary Guy

Reminder: Vendor Roundtable at Annual Meeting in Philadelphia

This is one final reminder that CRIV will be hosting the Vendor Roundtable at the AALL Annual Meeting in Philadelphia at 11:45AM to 12:45PM on Sunday, July 19.

For more information about the Vendor Roundtable, see below.

Click here for information about other CRIV and vendor relations-themed sessions at AALL

Will you be in Philadelphia for the Annual Meeting?

Please join us for the annual Vendor Roundtable: Marketing, Discovery, Navigation, and Other Win-Win Opportunities for Libraries and Vendors.

How do patrons know about your research tools? Do patrons know how to use them? Will patrons be able to find what they need? How can librarians and vendors work together to improve these and other aspects of research? We’ll be discussing these questions and more at this year’s CRIV Vendor Roundtable. This session will be held during the AALL Annual meeting in Philadelphia from 11:45AM to 12:45PM on Sunday, July 19th, at the Marriott-Grand Ballroom Salon A.

We look forward to an interesting and informative discussion between vendors and librarians!

Factcase 50 Awards

Check out the 2015 Fastcase 50 – “…entrepreneurs, innovators, and trailblazers — people who have charted a new course for the delivery of legal services. In law firms – including some of the nation’s largest – with new delivery models, legal tech startups, legal publishers, academia, and the judiciary, these pioneers are giving the world a first look at what’s next for law and technology.”

Vendor Relations-themed sessions and CRIV activities at AALL 2015

CRIV will be participating in a number of Annual Meeting activities, including tabling at the exhibit hall and the annual Vendor Roundtable. In addition, a number of scheduled programs look relevant for vendor relations. Below is a list of events we’d like to highlight. For more exhaustive and updated information, please see the Conference Planner.

Saturday, July 18

Tabling, CONELL Marketplace, 10:30AM-11:40AM, PCC Room 113AB 108AB

CRIV Business Meeting (incoming and outgoing CRIV members), 4PM-5PM, Marriott Room 307

Sunday, July 19

Tabling, Exhibit Hall Refreshment Break, 10:15AM-11:15AM

CRIV Vendor Roundtable, 11:45AM-12:45PM, Marriott Grand Ballroom Salon A

A7: Effective Content Management, 1PM-2PM, PCC Room 113BC

B2: Work Smarter, Not Harder – More Hip Tips for the Acquisitions Librarian, 2:30PM-3:30PM, PCC Room 108AB

Monday, July 20

Tabling, Exhibit Hall Refreshment Break, 8:45AM-9:45AM

D7: Striking a Balance in Your Library Catalog: TMI vs. TLI, 10AM-11AM, PCC Room 113BC

E3: Balance Your Books – What Librarians Need to Know About Accounting, 11:30AM-12:30PM, PCC201A

F7: Strategic Integration of Ebooks and Digital Content, 2PM-3PM, PCC Room 103A

Tuesday, July 21

Tabling, Exhibit Hall Refreshment Break, 9:45AM-10:45AM

J5: The Wonderful World of Metrics:  Show Your Value to Leadership, 4PM-5PM, PCC Room 103A

Blog Roundup: June 1-June 30

Chuck Lowry from Fastcase offered some advice to Librarians and Exhibitors looking to get the most out the AALL Annual Meeting Exhibit Hall over at On Firmer Ground.

At Law Librarians Blog Mark Giangrande examined a study on Academic Publisher profits. The underlying paper is here.

At Dewey B. Strategic, Jean O’Grady took a deep dive into Lexis Advance Practice Pages. Jean also looked at some new analytics products from Lex Machina.


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